English Working in the front office, you will be the first person the guests meet in the hotel so you will play a key role to making their visit great by performing good customer service. Also, your job will include various administrative and clerical tasks. Your tasks will vary every day from basic office tasks (eg. organizing documents and answering the phone) to helping customers with whatever they need.
-Duties
In the front office your duties will vary every day and they may include: ensuring accurate and efficient running of reception including check in/out procedures, responding to guest queries in a timely and efficient manner, insuring that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments, demonstrating a high level of customer service at all times, understanding thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties, maximizing room occupancy and use upselling techniques to promote hotel services and facilities, understanding correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy, ensuring all Guest deliveries and messages are received effectively and efficiently, acting in accordance with fire, health and safety regulations and follow the correct procedures when required, following and adhering to company brand standards, assisting other departments wherever necessary and maintaining good working relationships with team members.
-Area Description
Skopelos is the greenest island in Greece. Here, where the green of the pines and the thick forests meets the deep blue of the sea and the sky, creating an image of incomparable natural beauty, the visitor will find himself in an idyllic place, a small paradise in the heart of Greece.
The island of Skopelos is characterized by its dense forests and the blue of its seas, and this is why it was formally declared a green and blue island on 5/5/97 by the international organization of Biopolitics. It is characteristic that the largest part of the island (more than 67%) is covered by a virgin pine forest. A forest that will require your love, care and attention when you visit, so that it can remain as is.
The town of Skopelos has also been characterized as a traditional settlement (19/10/78 presidential decree 594, 13-11/78), mainly due to its architecture , a mix of various architectural rhythms , which gives a stately look to the capital of the island.
-Requirements
Everybody is eligible in working in hotels, but the program is highly beneficial for those studying a degree related to tourism and hospitality. Previous work experience in the same field is considered an advantage.
-Curriculum Activities
Travelling around the island of Skopelos is a joy for the visitor, an oasis for the person looking for beauty in his every step. History is alive and celebrating today, and this marriage makes the island something more than a simple tourist destination.
Ever-green on a blue background, Skopelos impresses its visitors with the richness of its nature. There are pine trees in every single remote corner. Even the lonely rocks in the sea host some tree or bush on their small surface. Skopelos mountains, with their many sources and pines are one more jewel of the island, as well as its picturesque gulfs, wonderful beaches and unique landscapes.
The supremacy of the green is interrupted by the white of the settlements, especially the traditional ones, such as Chora and Palio Klima, and also by the impressive number of monasteries and chapels, while the various territories of sea and pine are delimited by the also white sands and dark rocks. An important feature of the island is the variability of the landscape depending on the time of day, the light and the weather conditions. This is due to the geographical position of Skopelos, which looks towards all the points on the horizon – the visitor can marvel at the sunrise at the Castle in Chora and the sunset at the picturesque harbour of Loutraki. On Skopelos, with its multitude of magical corners, the visitor will never be bored and this is definitely due to the fact that the landscape seems different every moment.
-Work Day
You will be working 8 hours per day with a break for your meal. There are different shifts at the hotel so you may be working in the morning, evening or night shift. You might have a straight shift (work 8 hours in a row) or a split-shift (work 4 hours first and after a break work another 4 hours).
-Who Can Apply
Students ath want to join our International practice program.This will give you a life changing experience. You will get international working experience which always will be valuable for future employment. You will earn money, meet new people, learn about new cultures, improve language skills, develop communication skills, improve your personality and make unforgettable memories.
