Hotel receptionists greet incoming guests and welcome them to the hotel. They confirm reservations, explain hotel amenities, give directions to rooms, and produce room keys. They also arrange for luggage to be brought to rooms upon request.

-Duties

1. Welcome and greet guests. 2. Answer and direct incoming calls. 3. Inform guests of hotel rates and services. 4. Make and confirm reservations for guests. 5. Ensure proper room allocation. 6. Register and check guests in. 7. Issue room keys and direct guests to their rooms. 8. Compute all guest billings, accurately post charges to guest rooms and house accounts. 9. Retrieve mail, packages and documents such as faxes for guests. 10. Listen and respond to guest queries and requests both in-person and by phone. 11. Provide accurate information about local attractions and services. 12. Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests. 13. Inform housekeeping when rooms have been vacated and are ready for cleaning. 14. Enforce rules and policies of the hotel.

-Area Description

Nissi beach is probably the most popular beach in the whole of Cyprus. It consists of 2 connecting beaches one large one (very busy) and a smaller one (more secluded). Nissi beach is famed for its beautiful golden sand and clean crystal clear waters. Enjoy your drinks in one of the sand bars there. The beach is located 3.5 kilometers West of Ayia Napa’s town centre. It is covered with fine golden sand and it is well sheltered from the winds, hence the mild waves. This phenomenon is remarkable and is considered a landmark, both for Ayia Napa and for Cyprus in general.

-Requirements

The top 5 skills identified for success in the hotel receptionist position include: Communication Skills Attention to Detail Customer Service Skills Decision Making Skills Adaptability and flexibility

-Curriculum Activities

This tiny island has a grand history. Coveted by empires across the centuries, Cyprus' enviable position has made it a prize possession for all who rose to power in the Eastern Mediterranean. Today, people still flock here, but it's now to seek out the island's beaches rather than to gain power and glory. For travelers interested in more than sand and sun, you're in for a treat, as Cyprus has archaeological sites, fine Byzantine churches, and monasteries and museums galore. It's also a wonderful place to go hiking, with an incredible wealth of unique flora and fauna. Best of all, it's so small that you can easily base yourself in one town and head out on day trips from there.

-Work Day

You will be working 8 hours per day with a break for your meal. There are different shifts at the hotel so you may be working in the morning,evening or night shift. You might have a straight shift (work 8 hours in arow) or a split-shift (work 4 hours first and after a break work another 4 hours).

-Who Can Apply

Students ath want to join our International practice program.This will give you a life changing experience. You will get international working experience which always will be valuable for future employment. You will earn money, meet new people, learn about new cultures, improve language skills, develop communication skills, improve your personality and make unforgettable memories.

Video