English A hotel hostess is generally one whose job includes welcoming and greeting guests as they walk into the hotel facility.They also check in the guests into their respective rooms. And upon their departure, the hostess also checks them out. Hostesses are usually the first point of contact between the hotel and its guests; therefore, they should always be in their best behaviors.These professionals are responsible for the handling of hotel registry book. They are in charge of carrying out all necessary tasks related to the hotel’s front desk.As guests arrive the hotel they may have questions to ask and the hostess is the one responsible for giving them the answers that they need. Sometimes the questions may be outside the operations of the hotel; this calls for versatility on the part of the hostess in terms of being conversant with the surrounding area and the city as well to be able to provide the correct answers to guests’ various questions.The work description of a hotel hostess includes answering whatever questions a guest may haveThey also get to book for rooms over the phone and they do as much as tidying the lobby, making sure it looks presentable.
-Duties
- 1. Ensure that customer needs and desires are met
- 2. Relate with head chefs, maintenance, transportation, and security managers
- 3. Order supplies and coordinate services from outside vendors
- 4. Room bookings over the phone
- 5. Ensure that lobby area is tidy and presentable
- 6. Greet customers as they step into the hotel facility
- 7. Attend to customer complaints
- 8. Provide helpful and inviting environment for guests
- 9. Ensure book registration of each guest as they arrive
- 10. Coordinate the activities of other hotel workers
- 11. Answer questions asked by guests
- 12. Ensure maintenance of the hotel facility
- 13. Constantly remind servers of guests waiting
-Area Description
Cyprus is a small island country with a long history and a rich culture that spans 10,000 years, making it one of the oldest civilizations in the Mediterranean - as evidenced by the many fascinating cultural sights, museums, monuments and galleries. Situated at the crossroads of three continents - Europe, Asia and Africa - the island’s unique geographic position has played an important part in its turbulent past since antiquity. The scenery of Cyprus unfolds across glittering coasts, rolling mountains, fragrant forests and rugged headlands.
-Requirements
Everybody is eligible in working in hotels, but the program is highly beneficial for those studying a degree related to tourism and hospitality. Previous work experience in the same field is considered an advantage.
-Curriculum Activities
Sun-soaked stretches of sand are Cyprus' calling card and there's a beach for everyone here, from wild and windswept to family-friendly and packed. Every conceivable water sport is on offer, from scuba diving to skimming the surface on a kite- or windsurf board. And if you tire of all that blue, strike out into the interior, where wildflower-studded meadows and valleys of densely planted vineyards sweep up to a pine-clad mountain spine offering hiking, biking and, yes, even winter skiing. There are also many sights to see in Cyprus and the most popular ones are: Pafos Archaeological Site, Ancient Kourion, Tombs of the Kings, Zenobia, St Hilarion Castle, Venetian Walls, Kykkos Monastery and Selimiye Mosque.
-Work Day
You will be working 8 hours per day with a break for your meal. There are different shifts at the hotel so you may be working in the morning, evening or night shift. You might have a straight shift (work 8 hours in a row) or a split-shift (work 4 hours first and after a break work another 4 hours).
-Who Can Apply
Students ath want to join our International practice program.This will give you a life changing experience. You will get international working experience which always will be valuable for future employment. You will earn money, meet new people, learn about new cultures, improve language skills, develop communication skills, improve your personality and make unforgettable memories.
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