English Hotel receptionists greet incoming guests and welcome them to the hotel. They confirm reservations, explain hotel amenities, give directions to rooms, and produce room keys. They also arrange for luggage to be brought to rooms upon request.
-Duties
1. Welcome and greet guests. 2. Answer and direct incoming calls. 3. Inform guests of hotel rates and services. 4. Make and confirm reservations for guests. 5. Ensure proper room allocation. 6. Register and check guests in. 7. Issue room keys and direct guests to their rooms. 8. Compute all guest billings, accurately post charges to guest rooms and house accounts. 9. Retrieve mail, packages and documents such as faxes for guests. 10. Listen and respond to guest queries and requests both in-person and by phone. 11. Provide accurate information about local attractions and services. 12. Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests. 13. Inform housekeeping when rooms have been vacated and are ready for cleaning. 14. Enforce rules and policies of the hotel.
-Area Description
The hotel is located on the south coast of Rhodes, on the beautiful Kiotari Beach. It is a comforting seaside resort with a lot to offer for beach fun and revitalisation. There is a wide variety of actvities to choose from. But also travellers with an interest in culture will enjoy this Mediterranean paradise. You will be able to visit some of Rhodes most storied sites, including the Acropolis of Lindos and the ancient city of Kameiros.
-Requirements
The top 5 skills identified for success in the hotel receptionist position include: Communication Skills Attention to Detail Customer Service Skills Decision Making Skills Adaptability and flexibility
-Curriculum Activities
Also known as the “Knights’ island”, Rhodes has a rich historical past, which you can tell by its historical buildings and monuments. The atmosphere in Rhodes Old Town is simply unique! Strong walls, stone-paved alleys, elegant mansions, and a medieval castle create the illusion that you have time-traveled back to the age of the knights. Don’t be surprised if you believe you’re into a medieval fairytale. As for the things to do in Rhodes, you’ll never run out of options! Stroll around the historical Rhodes town, visit the medieval monuments of Rhodes Old Town, discover imposing castles, eat at excellent restaurants and swim at the amazing Rhodes beaches.
-Work Day
You will be working 8 hours per day with a break for your meal. There are different shifts at the hotel so you may be working in the morning,evening or night shift. You might have a straight shift (work 8 hours in arow) or a split-shift (work 4 hours first and after a break work another 4 hours).
-Who Can Apply
Students ath want to join our International practice program.This will give you a life changing experience. You will get international working experience which always will be valuable for future employment. You will earn money, meet new people, learn about new cultures, improve language skills, develop communication skills, improve your personality and make unforgettable memories.
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